There are not enough words to express my gratitude for having found Tracy Romo to help me with my wig purchase. If you've arrived at this website and are reading this now, save your time and sanity and work with Tracy.
After visiting and shopping seven local Washington, D.C. area wig shops, I was getting ready to give up. Before chemo, my hair was 24" long, naturally thick, naturally red, and naturally curly. Every single shop didn't care about my needs. I felt misunderstood, there was a serious lack of information provided, a lack of knowledge from the employees, tags cut off to disguise models and brands, switch-a-roos, confusion, lack of inventory, and crappy sales attitudes were all spinning me into crying fits, and more depression. This isn't something I wanted to spend my money or time on and it wasn't pleasurable.
The only thing good that came out of one of the wig shops was the discovery of Daniel Alain Follea wigs. Even then, the shop tried to switch me to a brand that one of the employees co-founded.
After scouring the Daniel Alain website, I booked a consultation with Tracy. She listened astutely to my concerns, asked loads of questions, provided tons of information without my having to ask just the right question, walked me through every step of the process, and genuinely cared about what was going on how and to help.
Tracy went way above and beyond to make sure my experience was the best it could be and that everything was just right for me.
The image below is of my hair before cutting it. I'll provide an image of the wig I purchased when I feel up to taking photos. Tracy was able to help me match the color and other factors beautifully.
Thank you Tracy for making my experience exceptional. xo
Dear Kristy,
Thank you so much for sharing the experience you had with Tracy! It absolutely warms our hearts to know that Tracy could be such a positive, helpful and effective part of your wig journey. Tracy will be your Follea Expert for life and will be by your side for your wig wearing journey. It is always our main goal and top priority to offer the best support and information to help women like you feel beautiful, confident and happy again. We greatly appreciate your feedback and can not thank you enough for trusting us during your journey.
When you are ready please join our Social Media Community @follea on Instagram And Facebook, where you can share, learn and grow with other Follea wig wearers!
With Love, The Daniel Alain Team
I cant say enough good things about the customer service I received from Janet. I was nervous cause it was my first time ordering from you on top of that I was getting a custom color, not only was the color spot on, but Janet was sooo patient walking me thru the process
I never felt rushed or hurried to make a decision, honestly she was a dream to work with. Now I'm thinking about the next one I'm going to get;)
Dear Kelly,
Thank you so much for your kind and supportive words. We are glad to know Janet was able to be such a helpful and supportive part of your wig journey. Janet will always be glad to help with any and all questions and concerns you have.
We want to personally invite you to be apart of our @Follea Instagram community where you can Learn, Share, and Grow with other Follea Friends.
Thank you again!
With Love, The Daniel Alain Team
Tracy at Daniel Alain helped me find my perfect follea wig. I could not feel more beautiful and me again when I put it on that day and everyday since. She has been helpful since and I appreciate the time she took with me on a Saturday when I came from out of town. I got a 10in Rene and a 12in style and both have beautiful highlights, fit perfect, even stood up to a wind storm in Arizona. Could not be happier. Thank you Tracy
Hello Angelina,
You look absolutely amazing in your new Follea pieces! We are pleased to know Tracy was able to be such a positive help during your hair journey. We value your feedback as it is our goal to make women feel beautiful!
We invite you to join our @Follea community on Instagram, to learn best practices for your new Follea.
Love, The Daniel Alain Team
Tracey is the best. Purchase the wig. Spend the extra money. Countless texts and video calls. Best customer service ever.
Thank you so much for your kind and encouraging words. Tracy is an amazing Follea expert and is always willing to help her clients feel confident in there piece!
Love, The Daniel Alain Team
I have never written a review before but my experience is absolutely noteworthy!
The Rene is a beautiful wig with a very natural look. It is by far the highest quality that I’ve tried. That is a great start to the experience I had with this company. Stylist consultant Tracy Romo is fabulous! She patiently walked me through the entire process to make sure that I received the best fit and style, for me. I cannot say enough about how much she helped me and she did it professionally and with a kind heart. A good product is such an important step to success, but the greatest asset to any business are the people. Tracy is a huge asset, to the company and the product that she represents. Thank you Tracy!
Dear Cecelia,
We are so pleased to receive your review and to know that your experience was 'noteworthy'! It is our main goal to offer the highest quality wigs and more importantly to offer our clients the most support, help and resources during and after their wig journey. We truly value your feedback and are honored to be apart of your wig journey.
We invite you to be apart of our @Follea community on Instagram where you can learn, share and grow with other Follea Friends. Please feel free to tag us at @Follea in your new hair debut!
With love, The Daniel Alain Team
My first wig purchase and I could not be happier! I ordered the Rene 10-inch in the color Espresso. Tracy Romo was very knowledgeable and helpful throughout the entire process. I'm still working up the nerve to go out in public with my new hair but definitely feel more confident now that I have this beautiful wig! Thank you!!
I absolutely love this wig and I wear it with tons of confidence! I purchased my Daniel Alain Follea Style wig on 12/24/20 and it still looks great! I wear wigs regularly due to hair loss and own other good quality wigs but once purchasing this one it has become my favorite wig and I have been wearing it about 5 days a week for over a year and a half. I wash and style it about once a week, use the best hair products available, style it with a T3 curling iron and even had it colored. I admit it is easier to style when on a stand but I have become pretty good at it and have not damaged it one bit, it still looks heathy and so soft. I wear it up, down, braided and even a pony tail, I do have to be a little creative when wearing it up but basically you can do with it whatever you would if it were your own natural hair.
I still love it so much and there is plenty of wear left but I thought it was time for a change and get a new one. When I went on line to look at styles again I realized I never reviewed it and that is why I am reviewing it now. Oh I almost forgot to mention how light and comfortable it is. I have worn it up to 18 hours, slept in it and even wear it on the beach without it feeling hot and sweaty, it really does not feel like you are wearing a wig. If you are on the fence about purchasing a Daniel Alain wig I can tell you it is a very good quality wig and you won't be sorry. Here are a few pics of me styling it and wearing it in different styles, the one of me in blue was last week and about 2 months after coloring it.
I get so many compliments on this wig. The Cappuccino color is so beautiful! I feel so confident when I wear her. I’ve worn so many of the years and I finally feel like I’ve found the one.
Dear Stacy,
We couldn't be happier to hear how beautiful and confident you feel in your new Follea! It warms our hearts to be apart, and a positive affect during your hair loss journey.
We invite you to join our @Follea community on Instagram, to learn best practices for your new Follea. Thank you so much!
XOXO, The Daniel Alain Team
Beautiful wigs and the best customer service!!
Dear, Ruth
Thank you so much for your kind words! We take comfort in knowing you were pleased with the help and assistance you received during this process.
Xoxo, The Daniel Alain Team
I considered purchasing a wig for years as my hair became increasingly thin. I finally decided the time was right and I’m so thankful to have found Follea. I purchased the Rene 12 inch in Caramel Latte and I absolutely love it – both the color and style are perfect. Stylist consultant, Tracy Romo, was so incredibly supportive and knowledgeable -- she walked me through every step of the process. She assisted with measurements and answered all of my questions via video calls. I can’t say enough about the amazing customer service I experienced from beginning to end. Tracy guided me in the right direction every step of the way, even sending me helpful videos and styling tips. I honestly couldn’t be happier with my experience.
My Follea Style (6-11) is in all honesty the most comfortable wig I've ever worn - and I hate anything on my head! This wig just... goes where it's supposed to, no pulling it this way or that, no realizing your doggone wig is crooked.. AFTER you walk in to work. This success is in no small part to the Fit Kit I was sent to make sure of my size. 😊
Also, to say the hair is beautiful gives beauty a bad name. The hair is stunning. (I wear color Latte.) My consultant, Ashley, virtually took my hand to guide me through the process of buying my wig. Her help was and still is invaluable.
My hairdresser is very comfortable styling wigs. She created just the right "style" for my Style. That said, even straight from the box, Follea rocks!
Reading your Follea experience warms our hearts, our goal and mission is to help women all over the world feel beautiful, confident and like their best self. Ashley is an amazing and knowlegable guide, that will continue to be with you on your hair journey!
We invite you to join our @Follea community on Instagram, to learn best practices for your new Follea.
Thank you very much!
Love,
Daniel Alain Team
The ready to wear wig I received from Daniel Alain is beautiful. The packaging was so respectful of the wig. So impressed. I called with questions before purchasing and the staff was very kind and respectful as Loosing my hair was so unexpected and stressful. Thank you for wonderful customer service and a beautiful wig. So many compliments on how it makes me look. Thank you.
We are honored and so glad to hear you had a pleasant experience! Thank you or trusting us to help you during your hair-loss journey.
I had an amazing experience with purchasing a wig with Follea.
I can’t say enough about Tracy and the VIP service I got from her. She was always there on the other side of the phone , no matter what day or time and help me every step of the way!
I have never had such great customer service in any of the other leading wig companies I bought wigs from. Hands down the best!
Thank you
Thank you very much for sharing - it means the world to know that you had an exceptional experience with Tracy.
What a wonderful experience I had. Tracy was so sweet and kind and found me the perfect wig. Her patience and understanding when I couldn't decide exactly what I wanted , and finding me the perfect wig and answering all my crazy questions. I left with such a beautiful wig. Thank you again Tracy ♥️♥️
Thank you so much for your kind words. We are so happy Tracy was able to assist you on your hair journey!
When you first go through your personal hair loss journey, you go through so many emotions and sometimes you get desperate. People like to take advantage of those searching for an answer. After making a very costly mistake, Tracy was a game changer for me! She was amazing, very knowledgeable and helped me understand what to look for, how to ensure I got the right size, face timed me to measure and ensure it was correct. I cannot say enough amazing things about Tracy, and my amazing Follea wig.
Kim, Thank you so much for taking the time to share your experience Daniel Alain. It warms our heart to hear to Tracy was such a positive impact. We would love to see your new hair debut, tag us on instagram @Follea.
This is my first wig but not my first attempt with alternative hair. Its been a journey and one I knew I wanted to take with Follea. I was not wrong. The hair is silky soft and beautifully shiny. The staff is great and wonderful to work with. Their online consultation process is just what I needed. I received sample caps to try on to determine which size is the right size for me. I received color swatches as well to make the color selection process was a breeze. It does make a difference to see to the colors in person, dont be afraid to ask for color swatches. To see them against the light or while your home is worth it. All this happened after the online consultation, which was simple and fun. The rep provided samples of everything, explained the differences with each one. This helped me make a decision on what was right for me. Getting the samples of the wig caps and color swatches was a fun part of the experience but it also made me feel good about my decisions. I often worry about getting the wrong size and color. Once I was set ( and yes I changed my mind a bit) we went forward with the order. After I received my wig and cut the lace, the team was still there to help me with any questions I had.
Overall a great online purchasing experience. Once I received my Follea, I instantly knew this was it for me. I loved it and I was confident to wear it out.
There are no words to fully express how grateful I am for finding Follea and meeting Janet. Her kindness combined with a professional, yet so gentle, advice helped me to find my beautiful natural looking European hair. Janet patiently showed me different styles and sizes (my head is so small!). She has never pushed me to anything. Only offered support and help on the way to my decision, and eventually ordered (incredibly urgently) the right size. I wish all patients to meet someone like Janet on their way! Before I found Follea, I faced a few horrible pushy people who wanted to make money of my sensitive, fragile situation of suddenly losing hair.
Today, I can face the Universe with a smile, again. I am back to work and normal life, interacting with people, attending important business meetings. Letting my health recover in calm confident state.
Thank You to Follea and Janet. May the Blessing and Kindness come back to You Multiplied Million Times.
I am already thinking of ordering a second Follea Style (bit longer this time). Every girl needs a special occasion HAIR! I have found mine.
Girl I love my new wig!!!!!! I feel like Beyoncé wearing it, you can’t even tell that it’s a wig! My confidence is an all new high and I feel fierce. Thanks to Janet for making my hair dreams come true. Xoxoxo
Recently, I bought the Petite in Chai Latte blonde with a natural-looking darker root and customized my piece by adding a few wispy bangs. If you are like me and try to stretch the length of time between washes to prevent an itchy scalp and breakage, this little priceless gem is a quick four clips away from a good hair day.
Great customer services! Received in a timely manner. Very happy with my topper, especially after I trimmed bangs and length to fix my own hair.
Hello Diane,
Thank you so much for taking the time out of your day to write this review for us. We are very happy to receive your feedback. Please tag us #danielalain in any photos we'd love to share your amazing look on our website and/or social media platforms.
Feel free to contact us at 1.949.706.9880 or reviews@danielalain.com.
XO