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PIPEDA Privacy Policy

Privacy Policy

Our Privacy Policy was last updated on September 18, 2024.

This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.

We use Your Personal data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy. This Privacy Policy was generated by TermsFeed PIPEDA Privacy Policy Template.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Privacy Policy:

  • "Account" means a unique account created for You to access our Service or parts of our Service.

  • "Company" (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to Daniel Alain

  • "Country" refers to United States.

  • "Cookies" are small files that are placed on Your computer, mobile device or any other device by a website, containing the details of Your browsing history on that website among its many uses.

  • "Device" means any device that can access the Service such as a computer, a cellphone or a digital tablet.

  • "Personal Data" is any information that relates to an identified or identifiable individual.

  • "Service" refers to the Website.

  • "Usage Data" refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).

  • "Website" refers to Daniel Alain, accessible from https://www.danielalain.com

  • "You" means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:

  • Email address

  • First name and last name

  • Phone number

  • Address, State, Province, ZIP/Postal code, City

  • Usage Data

Access account information
Email format: example@mailserver.domain
Edit account information
Email format: example@mailserver.domain
Show all requests
Email format: example@mailserver.domain
Delete account information
Email format: example@mailserver.domain

Usage Data

Usage Data is collected automatically when using the Service.

Usage Data may include information such as Your Device's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

When You access the Service by or through a mobile device, We may collect certain information automatically, including, but not limited to, the type of mobile device You use, Your mobile device unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers and other diagnostic data.

We may also collect information that Your browser sends whenever You visit our Service or when You access the Service by or through a mobile device.

Tracking Technologies and Cookies

We use Cookies and similar tracking technologies to track the activity on Our Service and store certain information. Tracking technologies used are beacons, tags, and scripts to collect and track information and to improve and analyze Our Service. The technologies We use may include:

  • Cookies or Browser Cookies. A cookie is a small file placed on Your Device. You can instruct Your browser to refuse all Cookies or to indicate when a Cookie is being sent. However, if You do not accept Cookies, You may not be able to use some parts of our Service. Unless you have adjusted Your browser setting so that it will refuse Cookies, our Service may use Cookies.
  • Web Beacons. Certain sections of our Service and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of a certain section and verifying system and server integrity).

Cookies can be "Persistent" or "Session" Cookies. Persistent Cookies remain on Your personal computer or mobile device when You go offline, while Session Cookies are deleted as soon as You close Your web browser.

We use both Session and Persistent Cookies for the purposes set out below:

  • Necessary / Essential Cookies

    Type: Session Cookies

    Administered by: Us

    Purpose: These Cookies are essential to provide You with services available through the Website and to enable You to use some of its features. They help to authenticate users and prevent fraudulent use of user accounts. Without these Cookies, the services that You have asked for cannot be provided, and We only use these Cookies to provide You with those services.

  • Cookies Policy / Notice Acceptance Cookies

    Type: Persistent Cookies

    Administered by: Us

    Purpose: These Cookies identify if users have accepted the use of cookies on the Website.

  • Functionality Cookies

    Type: Persistent Cookies

    Administered by: Us

    Purpose: These Cookies allow us to remember choices You make when You use the Website, such as remembering your login details or language preference. The purpose of these Cookies is to provide You with a more personal experience and to avoid You having to re-enter your preferences every time You use the Website.

  • Tracking and Performance Cookies

    Type: Persistent Cookies

    Administered by: Third-Parties

    Purpose: These Cookies are used to track information about traffic to the Website and how users use the Website. The information gathered via these Cookies may directly or indirectly identify you as an individual visitor. This is because the information collected is typically linked to a pseudonymous identifier associated with the device you use to access the Website. We may also use these Cookies to test new pages, features or new functionality of the Website to see how our users react to them.

For more information about the cookies we use and your choices regarding cookies, please visit our Cookies Policy or the Cookies section of our Privacy Policy.

Use of Your Personal Data

The Company may use Personal Data for the following purposes:

  • To provide and maintain our Service, including to monitor the usage of our Service.

  • To manage Your Account: to manage Your registration as a user of the Service. The Personal Data You provide can give You access to different functionalities of the Service that are available to You as a registered user.

  • For the performance of a contract: the development, compliance and undertaking of the purchase contract for the products, items or services You have purchased or of any other contract with Us through the Service.

  • To contact You: To contact You by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as a mobile application's push notifications regarding updates or informative communications related to the functionalities, products or contracted services, including the security updates, when necessary or reasonable for their implementation.

  • To provide You with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless You have opted not to receive such information.

  • To manage Your requests: To attend and manage Your requests to Us.

  • For business transfers: We may use Your information to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Data held by Us about our Service users is among the assets transferred.

  • For other purposes: We may use Your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Service, products, services, marketing and your experience.

We may share Your personal information in the following situations:

  • With Service Providers: We may share Your personal information with Service Providers to monitor and analyze the use of our Service, for payment processing, to contact You.
  • For business transfers: We may share or transfer Your personal information in connection with, or during negotiations of, any merger, sale of Company assets, financing, or acquisition of all or a portion of Our business to another company.
  • With Affiliates: We may share Your information with Our affiliates, in which case we will require those affiliates to honor this Privacy Policy. Affiliates include Our parent company and any other subsidiaries, joint venture partners or other companies that We control or that are under common control with Us.
  • With business partners: We may share Your information with Our business partners to offer You certain products, services or promotions.
  • With other users: when You share personal information or otherwise interact in the public areas with other users, such information may be viewed by all users and may be publicly distributed outside.
  • With Your consent: We may disclose Your personal information for any other purpose with Your consent.

Retention of Your Personal Data

The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

The Company will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of Our Service, or We are legally obligated to retain this data for longer time periods.

Transfer of Your Personal Data

Your information, including Personal Data, is processed at the Company's operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to — and maintained on — computers located outside of Your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from Your jurisdiction.

Your consent to this Privacy Policy followed by Your submission of such information represents Your agreement to that transfer.

The Company will take all steps reasonably necessary to ensure that Your data is treated securely and in accordance with this Privacy Policy and no transfer of Your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of Your data and other personal information.

Disclosure of Your Personal Data

Business Transactions

If the Company is involved in a merger, acquisition or asset sale, Your Personal Data may be transferred. We will provide notice before Your Personal Data is transferred and becomes subject to a different Privacy Policy.

Law enforcement

Under certain circumstances, the Company may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).

Other legal requirements

The Company may disclose Your Personal Data in the good faith belief that such action is necessary to:

  • Comply with a legal obligation
  • Protect and defend the rights or property of the Company
  • Prevent or investigate possible wrongdoing in connection with the Service
  • Protect the personal safety of Users of the Service or the public
  • Protect against legal liability

Security of Your Personal Data

The security of Your Personal Data is important to Us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While We strive to use commercially acceptable means to protect Your Personal Data, We cannot guarantee its absolute security.

Children's Privacy

Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data, please contact Us. If We become aware that We have collected Personal Data from anyone under the age of 13 without verification of parental consent, We take steps to remove that information from Our servers.

If We need to rely on consent as a legal basis for processing Your information and Your country requires consent from a parent, We may require Your parent's consent before We collect and use that information.

Your California Privacy Rights (California's Shine the Light law)

Under California Civil Code Section 1798 (California's Shine the Light law), California residents with an established business relationship with us can request information once a year about sharing their Personal Data with third parties for the third parties' direct marketing purposes.

If you'd like to request more information under the California Shine the Light law, and if You are a California resident, You can contact Us using the contact information provided below.

California Privacy Rights for Minor Users (California Business and Professions Code Section 22581)

California Business and Professions Code Section 22581 allows California residents under the age of 18 who are registered users of online sites, services or applications to request and obtain removal of content or information they have publicly posted.

To request removal of such data, and if You are a California resident, You can contact Us using the contact information provided below, and include the email address associated with Your account.

Be aware that Your request does not guarantee complete or comprehensive removal of content or information posted online and that the law may not permit or require removal in certain circumstances.

Links to Other Websites

Our Service may contain links to other websites that are not operated by Us. If You click on a third party link, You will be directed to that third party's site. We strongly advise You to review the Privacy Policy of every site You visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Changes to this Privacy Policy

We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page.

We will let You know via email and/or a prominent notice on Our Service, prior to the change becoming effective and update the "Last updated" date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, You can contact us:

  • By visiting this page on our website: https://www.danielalain.com
  • By sending us an email: info@danielalain.com
Based on 196 reviews
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Daniel Alain
Nancy Meyer
Feeling very grateful

Thank you so much Tracy! Without a local area rep, I was concerned how to proceed with purchasing another Follea. I absolutely recommend the online video consultation. Tracy provided exceptional customer experience being professional, knowledgeable, kind, and caring answering every single question completely. Feeling incredibly grateful for her, Janet, Ashley, and everyone with DA Follea for high quality products that have lasted me 8 years of necessary daily wear.

Hi Nancy! Thank you so much for taking the time to leave us such a wonderful review. We are so grateful to have Tracy on our team and we are thrilled that she provided you with exceptional customer service. We are also happy to hear that our online video consultation was helpful. We truly appreciate your recommendation. Thank you for choosing Daniel Alain!

A
Daniel Alain
Alfredo Medina
Amazing experience

I was so worried about wearing a hair topper, but Tracy was my consultant and guided me through the process. There was no pressure to buy. She was patient and provided the emotional support and kindness I needed on this new journey. Thank you Tracy for all your help!

Dear Alfredo,

Thank you for your kind words! We are thrilled to hear that you had an amazing experience with our Follea Expert, Tracy. It brings us great joy to know that she provided you with the support and guidance you needed during this new journey. We will be sure to pass along your gratitude to Tracy. Thank you for trusting us. We appreciate your feedback!

Best,
Daniel Alain Team

C
Daniel Alain
Casey Schumacher
Excellent Customer Service

Tracy Romo was my consultant and she was excellent! She is very knowledgeable and went above and beyond to make sure I found an excellent wig to match my needs. She was easy to contact with any question and her follow up was exceptional. I felt like the experience was very personal to my needs. As someone who has been going through hair loss for years and bought many wigs it was nice to feel like I was dealing with someone who understood and cared about my concerns. Thank you Tracy for such a great experience!

Hi, Casey

Thank you for taking the time to leave such a kind review! We are thrilled to hear that you had an excellent experience with Follea Expert, Tracy Romo. It means a lot to us that she was able to provide you with knowledgeable and personalized service. We will be sure to pass along your kind words to Tracy. Thank you for choosing Follea by Daniel Alain!

Best regards,
Daniel Alain Team

C
Daniel Alain
Catalina Le Cacheux
Amazing client service

I had the pleasure of working with Tracy Romo, and the experience was exceptional. Tracy's expertise and attention to detail were evident from the start. She took the time to understand my needs and preferences, guiding me step by step to find the perfect wig. Her professionalism, patience, and personalized approach made the entire process seamless and enjoyable. I highly recommend Tracy for anyone looking for top-notch service and a wonderful client experience.
Tracy, thank you so much! 😀 😍

Hi Catalina,

Thank you so much for taking the time to leave such a kind review! We are thrilled to hear that you had a wonderful experience with Tracy and that she was able to provide you with exceptional service. At Daniel Alain, we strive to make every customer's experience seamless and enjoyable, and we are happy to hear that Tracy was able to do that for you.

Excellent service

Tracy was my consultant, and a year ago we had our first meeting with my fit kit. Very informative, as I was new to wigs. Insert life and a year later I messaged her again. She had her notes ready to go, and because I was now bald, sent me a new fit kit. Tracy was very patient, and she even helped me narrow down a color choice, which involved me and my bald head, trying to hold swatches of hair in front of a hotel window, while also holding my cell phone so she could get close up view. I can only hope that anyone looking up at my room wasn’t thoroughly traumatized by that vision. They may need therapy.

Now I await my wig, which I know will be of amazing quality, and will update after the customization process!

Hi, M.H.! Thank you for the kind words! We are so happy to hear that you had a great experience with Tracy and that she was able to assist you in finding the perfect fit and color for your Follea wig. Your satisfaction and comfort are our top priorities, and we are glad we could help in any way possible. We can't wait for you to receive your new Follea and look forward to your update after the customization process.

M
Daniel Alain
Makayla
Wonderful Experience

had such a wonderful time visiting Daniel Alain for a hair consultation. I was really struggling with my self image and my hair was a big part of it.

Meeting with a professional consultant, Tracy in person for a free two hour appointment was life changing for me. I got to talk with someone who was sensitive and kind to my needs and gave me advice for styles and options that suited my unique wants and needs.

And if you are interested in visiting, know that they roll out the red carpet and pamper you like crazy! I felt so seen and appreciated. There were no high pressure sales tricks, just good people trying to help women find their peace.

Lastly I've had hair consultations done before, but this was on another level. Definitely recommended for anyone looking for a fun, new look!

Hi, Makayla

Thank you so much for sharing your wonderful experience with us! We are thrilled to hear that you thoroughly enjoyed your visit to our Daniel Alain Headquarters for a consultation.

Our goal is always to help people find a solution to help regain their confidence and feel empowered throughout their personal journey. Thank you again for your glowing feedback!

Warm regards,
The Daniel Alain Team

K
Daniel Alain
Karen Godfrey
Thank you Tracy

Tracy has been wonderful. From the first moment I talked with Tracy she made me feel comfortable. The compassion and kindness she shows is genuine. Her knowledge gave me the confidence to make the important decision to buy this beautiful hair piece. If you need someone to guide your journey, chose Tracy.

Dear Karen,
Thank you so much for your kind words. We greatly appreciate you taking time out of your day to share your wig buying journey. It warms our hearts to know Tracy was so helpful and compassionate.

We would like to invite you to join our #FolleaFriend community on @Follea Instagram where you can share about your journey and learn helpful tips and tricks for owning a Follea.

Love, The Daniel Alain Team.

F
Daniel Alain
Fred Rodriguez
Detail Oriented, Helpful and knowledgeable

I was looking for a topper for my son’s wedding and Tracy Roma was incredibly helpful. She listened to all my concerns, questions and addressed each one of them. The toppers are such a beautiful quality and so natural looking . I didn’t feel she was selling me anything, but helping and leading me to a perfect fit!! Tracy is an asset to Daniel Alain Inc. Thank you Tracy!!

Dear Cathryn,
Thank you so much for sharing the wonderful experience you had with Tracy. We are pleased to know she was helpful and knowledgeable. It is our goal to provide the highest quality products and customer service we can.

Thank you again for leaving this kind review.

Love, The Daniel Alain Team

Perfection

The wig journey is exactly that…a journey. I had purchased countless wigs from well known name brands in search of that “one.” Having a large size head limited my selections. I tried both large and average cap sizes only to find myself dealing with pain in the roots of my hair. Or the cap was itchy or the lace irritating to my skin. I usually couldn’t wait until I could rip the wig off my head for relief.

Then I found Daniel Alain and Tracy Romo. Life changing event!!! The Fit Kit is a wonderful way to make certain the cap size is correct and comfortable. The hair swatches provided are a great way to find your perfect color. Tracy guided me through each step of the process. She was patient and always provided an answer to my questions and believe me, after so much invested in pieces that I could not bear to wear, I had many questions!

The end result is absolute “perfection.” The quality of the hair, the most amazingly comfortable cap ever, and a hair piece that looks beautiful and natural!!! This wig moves like biological hair. There is nothing about it that indicates it is a wig. I can and *want* to wear my Style all day…it is that awesome! Thank you Tracy!!! I appreciate you so much and am grateful for all you do!

Hello Joann,
Thank you so much for this very kind review! It is an honor that we are able to be such a positive part of your wig journey! We are pleased to hear Tracy was so patient and helpful with answering your questions! It is our goal to offer the best quality services and products we can!

Please accept our invite to join our @Follea friends community on Instagram, where you can connect with other Follea wig and topper wearers, learn helpful tips and tricks, and more!

Thank you again for your feedback

Xoxo, The Daniel Alain Team

J
Daniel Alain
Jennifer Hawthorne
Thankful

I couldn’t be more thankful to have found this company! Navigating hair loss can be scary, depressing, confusing, and stressful to say the least. From my very first consultation with Tracy Romo, I felt comfortable and understood. She and the entire team at Daniel Alain are compassionate, caring, and available every step of the way.

One of my favorite things about Daniel Alain are the articles and videos on their website and their weekly Instagram lives. A wealth of information and so helpful. I also appreciate the women who share their stories, tips, and tricks on Instagram.

Whether you’re new to wigs like I am or looking for a high quality company with amazing customer service, I highly recommend scheduling a consultation.

Thanks again for everything Tracy. I literally cried when I was able to style my wig and feel like myself again.

Dear Jennifer,
Thank you so much for your genuine review. We aspire to offer the best quality products, services, and information. It warms our hearts to know how attentive Tracy was and is before, during and after the wig buying process!

Thank you so much for sharing your real and raw feelings about hair loss, it is very common to feel this way about hair loss which is why our #sHAIRyourjourney campaign was created. We are working with several amazing people in the hair loss community to help end stigmas surrounding hair loss, and alternative hair wearing!

We would love to see you show off your new wig debut on social media! Tag us on Instagram @Follea.

Thank you again Jennifer
Love, The Daniel Alain Team

L
Daniel Alain
Lyudmila Kofman
My story

I have a thyroid issue and because of that my hair started falling out, and I have a couple of almost bald spots. I tried different products trying to cover them, and eventually started thinking about getting a wig. Everything I saw online looked very cheap but luckily I found Daniel Alain website, and bingo - I finally saw a wig that I was looking for. I scheduled a consultation with Tracy Romo who explained the whole process in details. I felt like I spoke to a friend. I am so happy with my new wig thanks to Tracy. I won’t feel self conscious about my thinning hair anymore.

Dear Lyudmila,
Thank you so much for sharing your positive experience with Follea and Tracy it truly warms our hearts! We greatly appreciate and value your feedback. It is our goal to withhold the absolute best quality products and services. Thank you again for allowing us to be apart of your wig journey.

We would love for you to join our Follea friend community on Social media, where you can #sHAIRyourjourney and learn tips and tricks for your new wig. Find us on Instagram @Follea.

With Love, The Daniel Alain Team

R
Daniel Alain
Robin Enright
Absolutely Beautiful

I love my new wig!!! Tracy was so wonderful to work with! I’m definitely a customer for life.
I’ve been wearing wigs for over 10 years and this is the absolute best I’ve found.

Dear Robin,
Thank you so much for sharing this! We are pleased to know that Tracy was able to be a positive part of your wig journey.
We want to invite you to be apart of our #FolleaFriends community on Instagram, where you can share, learn and help end stigmas about wig wearing. Please find us @Follea or #FolleaByDanielAlain.

Love, The Daniel Alain Team

D
Daniel Alain
Danielle Diaz
A perfect first wig!

I have been dealing with hair loss for a long time and finally decided to make the leap into wearing wigs. Tracy was incredibly helpful, and I could not be happier with my 14 inch Rene in Cinnamon. The quality of the hair is amazing. Most importantly, I finally feel at peace and confident again. Thank you, thank you!

Hello Love,

Thank you so much for sharing your experience with Tracy! We are pleased to know we played a role in you regaining your confidence! We strive to offer the best quality products and customer service so your feedback is always appreciated.

We would love to welcome you to our #FolleaFriend community and to our #sHAIRyourjourney campaign on Instagram by sharing your journey through photos, a reel or live using the hashtag #sHAIRyourjourney or tagging us @follea.

Love, The Daniel Alain Team

J
Daniel Alain
Jessica Arnold
Ashley is wonderful!

Very impressed with the quality of service and quality of the hair piece!! Five stars!! Don’t waste time anywhere else.

Hello Jessica,

Thank you so much for sharing your experience with Ashley. We strive to be apart of every step of your journey, to ensure you have the best experience possible.

Love, The Daniel Alain Team

J
Daniel Alain
Jenna D
Unbelievable Experience

I was new to alternative hair and hit my rock bottom and realized I couldn’t put off a wig any longer. Ashley is absolutely incredible. She’s patient, knowledgeable, and so accommodating. She knew how vulnerable I felt and allowed me to take my time and get a piece I would be happiest with.

I am so grateful for this experience and I’m glad I found follea before being too traumatized elsewhere!

Truly, stop looking and buy the wig.

Dear Jenna,
Thank you so much for sharing your consultation experience with Ashley. It brings us so much joy to know she was able to help you find a piece that is best for you. We strive to help women feel comfortable and confident during there hair journey.

Xoxo, The Daniel Alain Team

B
Daniel Alain
Bridget House
Very helpful

We’ve been seeing a lot of hair loss in our clients due to Covid. Intact has helped to significantly reduce the shed! Our clients love it and so does the salon plumbing!

AMAZING Customer Service!

I recently started losing my hair, and while trying different hair growth options, decided to research a wig to cover the loss while my hair (hopefully) grows back. After scouring the internet I came across the Daniel Alain website and reached out and booked a consult with Tracy Romo. She is the epitome of professionalism and was so incredibly helpful in educating me on which style of wig would suit me best. She is also a hair loss sufferer so it was great being able to share my story with someone who understood what it was like to lose their hair. If you are thinking of purchasing a wig, definitely reach out to Tracy at Daniel Alain. Trust me they are the best!

Dear Danielle,

Thank you so much for sharing your consultation experience with Tracy. It brings us so much joy to know she was able to help you find a piece that is best for you. We strive to help women feel comfortable and confident during there hair journey.

Xoxo, The Daniel Alain Team

T
Daniel Alain
Tara Tattoli
Fear to FABULOUS!!

Ladies, if you’re asking yourself…”why is this so expensive in comparison to other options?”…don’t and take the plunge. You will know why INSTANTLY when you open it up! This purchase is for YOU to gain your confidence back, to feel pretty and to walk with pride so it’s worth it! We all spend so much on nothing, our kids, stupid things…We are worth investing in ourselves! I’m a first time buyer of a wig and I’m 51 yo. No current cancer or no chemo, just ruined my hair with extensions for many years. I experienced so much denial, fear, and much sadness but…Janet, what an angel…walked me through it, didn’t pressure me and was so incredibly patient with answering all my questions…she made me come to the realization how bad extensions are on your hair and if I’m going to try and see if I can regrow my hair, I need to take the extensions out, allow my head and follicles to breath naturally….all sounds like a good idea right? It was hard for me to realize this and knowing that I’d have to rely solely on a wig now at 51yo! But! As I mentioned above, it is worth it and I feel fabulous! It is so natural looking, it moves with you, it’s comfortable, and not crazy hot! You can style it however you want! I never write reviews but felt this was probably the most important one I could ever write in an effort to help someone else either like me who was afraid of needing a wig, or someone who is simply considering a new one from this company. And most of all, you are never alone through this journey. Janet is reachable and so helpful even after you receive it! I’m on the other side of the country from California and we went on this journey all via zoom and FaceTime! I’d you’re considering this, do it! They also graciously give you 7 days to decide, just keep it intact and no modifications and send it back for your money back or exchange! I didn’t mention that I purchased the “style” model and am extremely happy with it. I’ve only had it a week but wow, I’m me again and in minutes flat, I’m ready to go and look like I stepped out of the salon! If you’ve read this all, I wish you luck and congratulations on getting a new you…a gorgeous you, full of confidence!🤗

Dear Tara,

Your review closely touch all of our hearts and we can hope it does the same for others. We are pleased to know Janet was and is able to help you on your journey. Janet is a valuable asset here at Daniel Alain and to all the people she helps. Your kind words and review are the reason we strive to offer the absolute best quality human hair wigs and toppers. We are honored to be apart of your journey and re-gained self confidence.

Thank you for sharing your vulnerable and inspiring experience.

We would love to invite you to join our #FolleaFriend community on Instagram, Where you can share, learn and grow with other amazing Follea friends.

With Love, The Daniel Alain Team.

K
Daniel Alain
Kristy Jo Winkler
A+++ Service, Support, Kindness and Knowledge

There are not enough words to express my gratitude for having found Tracy Romo to help me with my wig purchase. If you've arrived at this website and are reading this now, save your time and sanity and work with Tracy.

After visiting and shopping seven local Washington, D.C. area wig shops, I was getting ready to give up. Before chemo, my hair was 24" long, naturally thick, naturally red, and naturally curly. Every single shop didn't care about my needs. I felt misunderstood, there was a serious lack of information provided, a lack of knowledge from the employees, tags cut off to disguise models and brands, switch-a-roos, confusion, lack of inventory, and crappy sales attitudes were all spinning me into crying fits, and more depression. This isn't something I wanted to spend my money or time on and it wasn't pleasurable.

The only thing good that came out of one of the wig shops was the discovery of Daniel Alain Follea wigs. Even then, the shop tried to switch me to a brand that one of the employees co-founded.

After scouring the Daniel Alain website, I booked a consultation with Tracy. She listened astutely to my concerns, asked loads of questions, provided tons of information without my having to ask just the right question, walked me through every step of the process, and genuinely cared about what was going on how and to help.

Tracy went way above and beyond to make sure my experience was the best it could be and that everything was just right for me.

The image below is of my hair before cutting it. I'll provide an image of the wig I purchased when I feel up to taking photos. Tracy was able to help me match the color and other factors beautifully.

Thank you Tracy for making my experience exceptional. xo

Dear Kristy,

Thank you so much for sharing the experience you had with Tracy! It absolutely warms our hearts to know that Tracy could be such a positive, helpful and effective part of your wig journey. Tracy will be your Follea Expert for life and will be by your side for your wig wearing journey. It is always our main goal and top priority to offer the best support and information to help women like you feel beautiful, confident and happy again. We greatly appreciate your feedback and can not thank you enough for trusting us during your journey.

When you are ready please join our Social Media Community @follea on Instagram And Facebook, where you can share, learn and grow with other Follea wig wearers!

With Love, The Daniel Alain Team

K
Daniel Alain
Kelly Brooks
amazing customer service

I cant say enough good things about the customer service I received from Janet. I was nervous cause it was my first time ordering from you on top of that I was getting a custom color, not only was the color spot on, but Janet was sooo patient walking me thru the process
I never felt rushed or hurried to make a decision, honestly she was a dream to work with. Now I'm thinking about the next one I'm going to get;)

Dear Kelly,

Thank you so much for your kind and supportive words. We are glad to know Janet was able to be such a helpful and supportive part of your wig journey. Janet will always be glad to help with any and all questions and concerns you have.

We want to personally invite you to be apart of our @Follea Instagram community where you can Learn, Share, and Grow with other Follea Friends.

Thank you again!
With Love, The Daniel Alain Team

A
Daniel Alain
Angelina Chavez
Seeing me

Tracy at Daniel Alain helped me find my perfect follea wig. I could not feel more beautiful and me again when I put it on that day and everyday since. She has been helpful since and I appreciate the time she took with me on a Saturday when I came from out of town. I got a 10in Rene and a 12in style and both have beautiful highlights, fit perfect, even stood up to a wind storm in Arizona. Could not be happier. Thank you Tracy

Hello Angelina,
You look absolutely amazing in your new Follea pieces! We are pleased to know Tracy was able to be such a positive help during your hair journey. We value your feedback as it is our goal to make women feel beautiful!

We invite you to join our @Follea community on Instagram, to learn best practices for your new Follea.

Love, The Daniel Alain Team

Spend the extra money

Tracey is the best. Purchase the wig. Spend the extra money. Countless texts and video calls. Best customer service ever.

Thank you so much for your kind and encouraging words. Tracy is an amazing Follea expert and is always willing to help her clients feel confident in there piece!

Love, The Daniel Alain Team

Great product, awesome customer support!!

I have never written a review before but my experience is absolutely noteworthy!
The Rene is a beautiful wig with a very natural look. It is by far the highest quality that I’ve tried. That is a great start to the experience I had with this company. Stylist consultant Tracy Romo is fabulous! She patiently walked me through the entire process to make sure that I received the best fit and style, for me. I cannot say enough about how much she helped me and she did it professionally and with a kind heart. A good product is such an important step to success, but the greatest asset to any business are the people. Tracy is a huge asset, to the company and the product that she represents. Thank you Tracy!

Dear Cecelia,

We are so pleased to receive your review and to know that your experience was 'noteworthy'! It is our main goal to offer the highest quality wigs and more importantly to offer our clients the most support, help and resources during and after their wig journey. We truly value your feedback and are honored to be apart of your wig journey.

We invite you to be apart of our @Follea community on Instagram where you can learn, share and grow with other Follea Friends. Please feel free to tag us at @Follea in your new hair debut!

With love, The Daniel Alain Team

My first wig!

My first wig purchase and I could not be happier! I ordered the Rene 10-inch in the color Espresso. Tracy Romo was very knowledgeable and helpful throughout the entire process. I'm still working up the nerve to go out in public with my new hair but definitely feel more confident now that I have this beautiful wig! Thank you!!

F
Daniel Alain
Felicia Jean Cresci
This is a great wig!

I absolutely love this wig and I wear it with tons of confidence! I purchased my Daniel Alain Follea Style wig on 12/24/20 and it still looks great! I wear wigs regularly due to hair loss and own other good quality wigs but once purchasing this one it has become my favorite wig and I have been wearing it about 5 days a week for over a year and a half. I wash and style it about once a week, use the best hair products available, style it with a T3 curling iron and even had it colored. I admit it is easier to style when on a stand but I have become pretty good at it and have not damaged it one bit, it still looks heathy and so soft. I wear it up, down, braided and even a pony tail, I do have to be a little creative when wearing it up but basically you can do with it whatever you would if it were your own natural hair.
I still love it so much and there is plenty of wear left but I thought it was time for a change and get a new one. When I went on line to look at styles again I realized I never reviewed it and that is why I am reviewing it now. Oh I almost forgot to mention how light and comfortable it is. I have worn it up to 18 hours, slept in it and even wear it on the beach without it feeling hot and sweaty, it really does not feel like you are wearing a wig. If you are on the fence about purchasing a Daniel Alain wig I can tell you it is a very good quality wig and you won't be sorry. Here are a few pics of me styling it and wearing it in different styles, the one of me in blue was last week and about 2 months after coloring it.